Two Days In A Row?

My new job involved talking to The Public for eight hours a day about cell phones and bills and stuff they can manage on Their Own. It's a bit overwhelming at times because people folks can be outrageously self-entitled for No Reason.

I just want to understand sometimes... how can something You Did be My Fault? That system of logic is foreign to me. You did X and Y happened. It's a very basic premise. Try to follow along. You can not retroactively blame someone for something that they had nothing to do with.

So--I try to help them. I get creative and bend rules and try to make exceptions and--guess what--they don't care. Here is a solution that works spiritually, logically, financially, economically--and they turn it down. Somewhere in their demented framed mind the only solution is no solution.

There it goes.

And be nice. Holy hell, can someone be nice? If I had a flat tire and a stranger stopped to help me I know my first words certainly wouldn't be profane. "F*** you, how dare you stop to help me? You're F******ng worthless. Get your a** over here and change my tire!!! You should have already had it changed. You sure you know how to change a tire?"

Nope. I wouldn't say that. I'd be grateful and appreciative. Why don't other see it the same way? You need help from a total stranger--be nice. Wow.

Just putting some words together again. Seeing how it feels. It feels good.